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Q: Who Are You?
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A: We are a company that operates in the Judaica business
for four generations. We are located in Yavne Israel, a
Historical city 16 miles south of Tel Aviv.
The Gurkevich family has been in the tallit production and Judaica business for over 70 years and 3 generations.
Moshe Gurkevich arrived in Israel in the year 1920 and established the Tallit factory ‘Zohar’.
His son in law Moshe Yanovsky later joined the business. Moshe Yanovsky was wounded in the Israeli army during the Yom Kippur war while defending the country as a soldier (to see the website of Moshe’s unit, click here).
In 1996 Moshe’s son founded the website TALIT.com, the first website selling Judaica from the holy land, Israel.
The website was set up in order to help the Israeli economy and those working in the Judaica business in Israel.
The website that started selling tallis from Israel to many places worldwide, has developed over the years and has become the big website selling Judaica from Israel.
The central office and the warehouse are located in Yavne, a city 22 km from Tel Aviv.
 Today Moshe Yanovsky manages the website together with his son Refael Yanovsky as well as Refael’s wife, Sara.
Sara is a new immigrant from Austria, who came to Israel to build a home with Refael. They have a son called Netanel. Refael and Sara are responsible for the marketing and customer service of the website.
Q: How Long Your Website is Operative?
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A: We sell Judaica and Jewish Religious Articles Online since
1995. We have thousands of satisfied customers in the past 12
years.
Q: How You can Keep Your Prices So Competitive?
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A: We manufacture some of the items that we sell on our
website, and the products that we don't manufacture we buy
directly from the manufacturers here in Israel. We buy from the
top Tallit manufacturers, from leading Judaica artists and
producers and we work with respected STaM (Torah Scrolls, Tefillin
and Mezuzah) manufacturers and Rabbis. Q: Do you have all the Items in Stock?
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A: Usually all the items are available and in stock. If an
item is out of stock you will be notified. Q: I Need a Personalization on the Items that I order,
Can you Personalize? (back to
top)
A: Yes we do personalization. Here is the list of the
personalization that are available for you:
- Printing on Satin Kipas for Bar Mitzvah, Bat Mitzvah,
Weddings and other celebration.
- Embroidering on all the Tallit, Tallit bags, Tefillin bags
and Challah covers.
- Engravings on all the Judaica Silverware. (only the 925
Sterling Silver items).
- Personalization on all the Reffael handmade products (Tallit
and Challah covers). The personalization on the items are hand
painted by the artist himself.
- If you need special customized product you can e-mail us to:
sales@talit.com and we will
try to help you with all your needs.
Q: Is your website
Safe and Secure for online purchases?
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A: Yes. We use GeoTrust QuickSSL (Secure Sockets Layer)
The protocol for Secure data transfer over the internet. All the
Personal Information that you write in our website and all the
Credit Card details that you place in our website are secure and
cannot be view by a third party.
Q: Do you Ship Worldwide?
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A: Yes. We ship all our products from Israel to all over the
world. We send items to North America, South America, Europe,
Asia, Africa, Australia and New Zealand.
How Long does it Take to an
Order to be Shipped?
A: Your order usually ships within 1-3 business days. If there
is a problem with the availability of an items that you ordered
you will be notified via e-mail with the time of availability
and the alternatives that you have. Personalized items and
Techelet tzitzit on Tallit will delay orders by 3-7 business
days.
When Will My Order Arrive and What are the Prices
for Shipping?
A: Regular delivery is shipped with regular air mail; Express
delivery is shipped with the EMS (Express Mail Service) service.
All the information is relevant to all International order around
the world. Look at the following table for the delivery information::
|
Type of Delivery |
Order Total |
*Cost |
Time of Arrival (Estimated) |
| Regular |
Up to 15US$ |
7US$ |
8-14 business days |
| Regular |
15US$ - 30US$ |
8US$ |
8-14 business days |
| Regular |
30US$ - 300US$ |
10US$ |
8-14 business days |
| Regular |
300US$+ |
10US$ |
8-14 business days |
| Express (EMS) |
All orders |
20US$ |
4-8 business days |
* Please note that orders that will have a total
weight of more than 4 kg. (8.8 lbs.) will be charged according
to the cost of shipping and will be contacted via phone or
e-mail before shipment.
I need a Fast Delivery, How can you Help Me?
A: If you need a faster delivery from what we offer please
contact us at sales@talit.com
or call toll free 1800-705-1948,
1-888-224-7229 and we will try to find the best
solution to your needs. To minimize the delays you can place
your order and if the delivery will not be possible your order
will be canceled and you will not be charged.
Q: What is Your Return Policy? (back
to top)
A: Talit.com is committed to making every customer a
satisfied customer. We consider it extremely important that
customers enjoy the products they purchase and look forward to
doing business with us again. We guarantee that all products are
new and genuine as described. We want you to know what you
are buying and be confident that you will always get what you
pay for.
If not completely satisfied, please:
Contact our sales department
sales@talit.com
for return address. Please, specify your order
confirmation number.
Return merchandise within 30 days of delivery for replacement or
full refund (excluding Shipping costs).
Product must be returned to us in its original condition, with
the original sales slip. Product must be returned to us with its
original boxing. Q: Do you sell Wholesale to Shops and Stores?
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A: Yes. Shops, Stores and Synagogue gift shops can place
wholesale orders. The minimum for wholesale orders is 10 items
per order. For our wholesale pricing refer to our
Wholesale page.
Q: How Talit.com Contribute to the Community?
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."The world stands upon three things: on Torah, on Divine Service, and on acts of kindness."
 By making a purchase through talit.com you are supporing a community in Israel and gain to fulfill the commandment of doing acts of kindness.
Talit.com transfers part of its profits to the project ‘Chayei Sarah’, a community support project in Yavne under the supervision of Rabbi Yosef Lerer.
(click
here to donate to ‘Chayei Sarah’ project)
Q: How I contact you?
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You can send an e-mail to
sales@talit.com or call our
free lines 1-888-224-7229 or 1-800-705-1948.
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